TERMS & CONDITIONS
CUSTOMER CARE
If you have a question or concern about any piece you have purchased from my store, please reach out to us and I will get back to you as quickly as possible.
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Please be patient as clay and computers certainly don't mix :) I usually take time in the early mornings to review emails and social media.
RETURNS
Please note that I do not accepts returns for any reason. All sales are final.
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If pieces arrived damaged or broken: Please take a picture of the damage and send it to me with your order number, I will either refund your card, refund you in store credit, or send you a similarly priced item, whichever option works best for you!
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Pictures of damage must have metadata linking the picture to the arrival date as listed on USPS/UPS tracking services. Please be sure to open your packages the day of arrival and check for any damage.
WHOLESALE INQUIRIES
Got a wedding or corporate retreat coming up? Pottery makes a great gift!! I can customize mugs or other select pieces with names and logos. Please reach out for pricing.
PAYMENT METHODS
Credit / Debit Cards
PayPal